The most common reason for login errors happens when the password is copy-pasted (since there may be spaces before or after the password.) Make sure you type it correctly. An additional reason for login error is when your browser is storing old passwords through cookies. Please clear the cookies through the browser settings and if the problem persists, try entering with a different browser. For further assistance, please contact Customer Support.
No. All that is required to trade with SeguroFX is to register online and fund your account.
Languages can be altered using the drop down menu at the top of the page.
No. Java™ is not required.
Yes, some pages, trading platform and video tutorials included, require Flash. Please download Adobe Flash Player.
There may be several reasons as to why you do not see our emails in your Inbox:
It went to the Spam folder (due to the email server mistakenly identifying our emails as spam). Various email servers have interruptions, you may be encountering a temporary delay.
Please contact SeguroFX Customer Support for further assistance.
You may need to check if you are using https:// – if so, please change it to http://.