We collect all the information you need to manage your payment methods, create your account and withdraw your winnings.
We offer you a large selection of some of the easiest and safest methods you can fund your trading account with.
We accept most major credit cards. When you make a deposit via credit card, your trading account is immediately credited. Therefore, you can open your first position on the platform almost instantly.
The eWallet payment method allows you to transfer funds immediately and securely.
Our support team is always available to assist you with the use of your account. If you need help making a deposit, please contact us via email at [email protected], or live chat anytime.
Our dedicated payment support team is always ready to assist you with any queries you may have about funding your trading account using our various payment methods. Please contact us anytime via email or live chat.
1. Log in to your trading account.
2. Click on Deposit at the top right of the screen.
3. Choose your preferred payment method.
4. Enter the amount of money you wish to deposit.
5. Complete the data.
6. Complete your billing information.
7. Click on Submit
Once your deposit has been approved, you will receive a confirmation and transaction receipt in your email. Please make sure that the information used is valid and complete.
We implement the latest security and encryption measures to ensure that the deposit process is secure. Before making your first deposit, you will be asked to complete a short Investor Questionnaire. This questionnaire will help us assess your level of financial knowledge and experience.
1. If you choose to deposit via credit card, you will be asked to submit a photo/scan of your card (both sides) which will allow us to protect your account from cyber fraud.
2. Every time you make a deposit, we will immediately email you a notification.
3. All your transactions are secure and private and are protected with SSL (Secure Server).
Our Deposit Support team is always ready to help you with any questions you may have regarding funds to be withdrawn from your trading account. Contact us anytime via Email at [email protected], or via our Live Chat.
We collect all the information you need to manage your payment methods, create your account and withdraw your winnings.
We make sure you can enjoy your success as quickly as possible. Our withdrawal process is simple, fast, and secure.
1. Log in to your trading account.
2. Click on the Deposit button on the top right-hand side of the screen.
3. Then, in the menu on the left, click on Withdrawal.
4. Enter the amount of money to withdraw
5. Click on Submit.
Once the withdrawal request has been approved, the amount of money to be withdrawn will be credited to your crypto wallet. You will then receive a confirmation in your inbox.
Note: You can cancel the withdrawal request within 48 hours from the time it was created.
You can always monitor the status of your withdrawal logging in, clicking on My Account, and then clicking on Monetary Transactions. A box will be displayed showing the status of your withdrawal (Pending, Approved and/or Canceled).
If you withdraw funds from your SeguroFX account, the requested amount of money will be transferred to your preferred wallet. A confirmation email will be sent to your inbox.
The remainder of your winnings can be withdrawn using any withdrawal method currently accepted by SeguroFX. Please make sure you have verified your Credit/Debit Card information before making a withdrawal request.
The minimum withdrawal amount is USD/£/€ 50.
Please note: The type of currency in which you can make the minimum withdrawal depends solely on the currency you have been trading with so far. For example, investors trading in Euro have a minimum withdrawal amount of €50, while investors trading in USD have a minimum withdrawal of $50 and so on.
Our finance department team processes and approves most of the requested withdrawals within 7-10 business days. However, the actual funds will only be displayed on your bank statement a couple of days later, as the entire process requires approval from your credit card company and bank.
Please note: You can contact us at any time via email or live chat.
Generally speaking, the platform does not apply any withdrawal fees. The platform is not responsible for covering the fees issued by the receiving wallet.
Note: Withdrawal fees through the selected method will be charged to the beneficiary.
To protect your security you must verify your account details before withdrawing funds. Please upload a photocopy/scan of the following documentation:
1. Proof of Identity (ID/Passport/Driver’s License).
2. Proof of Residence (Power/Gas/Water/Phone Bill, etc./Bank Statement)
Our Withdrawal Support team is always ready to assist you with any questions you may have regarding funds to be withdrawn from your trading account. Contact us anytime via Email at [email protected], or via Live Chat.
